I'm not a rocket scientist - is OrderWhizz still for me? This and other questions answered...

Getting started with OrderWhizz – common questions answered.

Isn’t it going to be really ‘techy’ to get started with OrderWhizz? So you want to try OrderWhizz but the thought of having to set up a new online system puts you off. It’s bound to be really complicated, all that technical stuff to do, right?

In fact it is really straightforward for you because we do all the admin work. Once you have sent us the initial information we need - logo, contact details, initial event details and financial details for your revenue - it’s over to us to set you up.

You only need to get this information together once at the start and after we have set you up you have complete control of adding new events to your account with just a few quick steps. OrderWhizz is designed to be incredibly easy for clients to use so once you are set up you will be able to run it yourself – with us available to help if you need it.

Our event’s coming up this weekend. Can you get us set up in time?

As soon as we have the relevant information we can set you up within a day with a working event ready to sell. It really is that quick. This is possible because OrderWhizz only needs minimal configuration to set up a new club and their first event; all the background work is already done. Configuring the prices of the tickets is also simple and since there are no fees to set up OrderWhizz, you can get going immediately.

Once we have you set up we provide you step by step instructions as to how to use it and how to check things are working OK. Our support doesn’t stop there though; we’re available at any time to answer your queries or help you set new events up. Have your other clients found it easy to use and does it save them time?

Feedback from our current clients has shown us that increasingly, new digital services (not just us) that support the operation of their clubs deliver huge time saving and simplicity benefits. They are all impressed that the hurdle of getting set up is actually extremely quick and hassle free.

Clubs have also found that taking orders online allows them to send out programmes as a pdf to those spectators, which further reduces the administrative burden on the day of the meet and the need for paper printed copies (which are often just binned and not very environmentally friendly).

Once we’re set up for events, what else can we use it for?

Anything you take payments for, OrderWhizz can be used for: Parties and socials, merchandise sales, raffle tickets – you name it. You can even add boxes for food orders, drinks orders, allergy notifications – which helps enormously in planning your event in advance.

Some clubs and venues set the pre-ordering online limit for an event to about 80% of capacity to allow for people turning up on the day. Walk-up tickets can also be paid for via OrderWhizz when they get to the venue for a quick, cashless payment; a big benefit if your POS system fails or you move away from cash.

In addition, once set up with electronic tickets, entry on the door at events speeds up hugely compared to having to take payment and issue tickets or bands for each attendee.

Often there are seating capacity limitations in the viewing galleries at swimming pools used for club meets and it is necessary to limit the number of tickets sold. OrderWhizz supports combined limits of individual sessions and all day tickets which safeguards the venue’s rules.

__If this has answered some of your questions and you’d like to give OrderWhizz a try (or even if you still have questions) do get in touch and we’ll happily get you started or answer your queries. __